Booking Policy

1 Flight Bookings

  • All flight bookings are processed through Avisales API
  • Customers must provide accurate passenger information as per government-issued identification documents
  • Flight prices are subject to change until payment is confirmed
  • Booking confirmation will be sent via email once payment is processed

2 Holiday Packages

  • Holiday packages are offered through 12pmtrip.com and may include accommodation, transportation, and activities
  • Package details, inclusions, and exclusions will be clearly communicated before booking
  • Custom package requests must be submitted at least 14 business days before the intended travel date

3 Visa Services

  • 12pmtrip.com offers visa assistance services for various destinations
  • Visa approval is at the sole discretion of the respective immigration authorities
  • Processing times vary by destination and visa type
  • All required documentation must be submitted as per the checklist provided